This volume presents a detailed explanations of business analysis concepts, terms, tasks, and techniques, and includes examples to help readers understand how to apply them to real-world situations. It also delineates the key activities that are core to the BA role and the diverse range of activities analysts perform based on their career competency level, ranging from problem solving and identification of business opportunities, to complex systems thinking and solution development, to strategic planning and change management. It is a must-have reference for BA generalists, specialists, and hybrids at every career level and industry segment or perspective.  Read more

Practical exercises and hands-on tools to bring to life the timeless advice found in the author’s best-selling book, The Five Dysfunctions of a TeamIn the years following the publication of Patrick Lencioni's best seller, The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book.In Overcoming the Five Dysfunctions of a Team, Lencioni offers specific, practical guidance for overcoming the five dysfunctions, using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team?Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively. Read more

Unlock your potential and elevate your professional journey with the "CMCA Study Guide 2025-2026: All In One CMCA Exam Prep." This comprehensive resource is meticulously designed for candidates preparing for the Certified Manager of Community Associations (CMCA) exam. With up-to-date review material reflecting the latest industry standards, this guide provides everything you need to confidently navigate the exam and earn your certification.Inside this essential study guide, you will find:In-Depth Review Material: Explore detailed content covering key topics essential for CMCA candidates, including governance, operations, finance, community relations, and risk management. Each section is crafted to enhance your understanding and retention of crucial concepts.600 Exam Practice Questions: Test your knowledge with a robust collection of practice questions that mirror the structure and complexity of the actual exam. Each question is designed to reinforce your learning and identify areas needing further review, ensuring you’re well-prepared on exam day.Effective Study Strategies: Gain insights into proven study techniques and tips for managing your study time effectively, helping you to create a personalized study plan that fits your lifestyle.Real-World Scenarios: Apply your knowledge to practical, real-world situations and case studies that demonstrate the dynamic challenges faced by community association managers. This hands-on approach equips you with not just theoretical knowledge, but practical skills for success in your career.Exam-Day Readiness: The guide includes helpful resources for what to expect on exam day, including registration details, test-taking strategies, and stress management tips to ensure you approach the exam with confidence.Whether you’re a newcomer to community association management or a seasoned professional seeking to validate your expertise, the "CMCA Study Guide 2025-2026" is your all-in-one resource for success. Prepare effectively, conquer the CMCA exam, and advance your career in community association management with this essential study companion. Get started today and take the first step towards achieving your certification! Read more

By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance.The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business. Read more

Stop procrastinating and start getting things done now with this impactful, all-in-one resourceThis 12 Week Year bundle contains the innovative and powerful The 12 Week Year and The 12 Week Year Study Guide, a resource that makes it easy to apply the revolutionary concepts from the book.In the bundle, strategy and execution experts Brian Moran and Michael Lennington explain how to get more done in three months than most people get done in an entire year. You’ll learn to break free from the annualized thinking that generates mistakes and saps productivity. You’ll also discover how to focus on what matters most, create sharper clarity, and develop a sense of urgency, so that “now” is always the right time to act.Readers will also find:Strategies for crafting your personal and business visions with step-by-step tipsTools and templates to help you apply the 12 Week system in your own life and companyThe “Game Plan” paper system that will supercharge your productivity over the next three monthsThe 12 Week Year bundle will show you how to take back your life, improve your thinking, and advance your business or career. You’ll learn to execute on what you already know and apply the lessons from this popular book with the field-tested content, exercises and templates contained in the Study Guide. It’s perfect for professionals and entrepreneurs everywhere. Read more

Learn MANAGEMENT YOUR Way with MGMT! Extensively updated to reflect the latest research in the field, MGMT makes concepts and theories accessible and relevant with timely, interesting examples of their applications at real businesses. Now available with MindTap, the digital learning solution designed to help you think and act like a manager. MGMT’s easy-reference, textbook presents course content through visually engaging chapters as well as Chapter Review Cards that consolidate the best review material into a ready-made study tool. With the textbook or on its own, MindTap for MGMT allows you to learn on your terms. Read or listen to textbook and study with the aid of instructor notifications, flashcards and practice quizzes. Track your scores and stay motivated toward your goals. Whether you have more work to do or are ahead of the curve, you’ll know where you need to focus your efforts. Read more

Global Logistics and Supply Chain Management is a comprehensive, fully up-to-date introduction to the subject. Addressing both practical and strategic perspectives, this revised and updated fourth edition offers readers a balanced and integrated presentation of Logistics and Supply Chain Management (LSCM)concepts, practices, technologies, and applications. Contributions from experts in specific areas of LSCM provide readers with real-world insights on supply chain relationships, transport security, inventory management, supply chain designs, the challenges inherent to globalization and international trade, and more.The text examines how information, materials, products, and services flow across the public and private sectors and around the world. Detailed case studies highlight LSCM practices and strategies in a wide range of contexts, from humanitarian aid and pharmaceutical supply chains to semi-automated distribution centers and port and air cargo logistics. Examples of LSCM in global corporations such as Dell Computer and Jaguar Land Rover highlight the role of new and emerging technologies. This edition features new and expanded discussion of contemporary topics including sustainability, supply chain vulnerability, and reverse logistics, and places greater emphasis on operations management. Read more

Own your choices and discover the true meaning of accountability The implementation of true, organization-wide accountability has the potential to transform your firm’s―and your personal―performance. Unfortunately, the word “accountability” often has negative connotations, including blame, fear, and conflict. In Uncommon Accountability, best-selling authors and leadership strategists Brian Moran and Michael Lennington compellingly argue for a positive and affirming conception of accountability―one that stands for personal ownership of one’s goals, actions, and progress. The authors show you how to harness the power of accountability, with all of its built-in potential to enable growth and learning, improve well-being, reduce stress, and drive results. You’ll also learn to: Manage negative consequences by “holding others capable” and stop playing the blame game Shift your thinking to take real advantage of simple behavior changes that improve results and engagement Emphasize the power and importance of personal choice in every interaction Containing real-world case studies that show you how to apply the principles contained within to your own circumstances, Uncommon Accountability is the perfect tool to unlock the potential of your team members.  Read more

Wall Street Journal BestsellerA thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders. Read more

TEAM BUILDINGNow in its fifth edition, Team Building is a classic in the field of organization development. In this new edition, the authors strengthen the Four Cs framework that was introduced in the fourth edition and add a wealth of new illustrative examples, a chapter on the challenges of managing cross-functional teams, and a chapter on leading innovative teams in a competitive environment. To complement the text, the authors have developed two online assessments: one designed for use in the classroom with student teams and one designed for teams within organizations. For more information, please visit www.josseybass.com/go/dyerteamassessments. The fifth edition of Team Building provides the next generation of team leaders,team members, and team consultants with the knowledge and skills they need to create effective and high-functioning teams. PRAISE FOR TEAM BUILDING“First rate. It is a treasure trove of ideas, tools, and examples.” ―Dave Ulrich, professor, University of Michigan; partner, The RBL Group “What an amazing gift! The ‘bible’ of team building has been updated and expanded. Solid theory is combined with the most practical of techniques. Practitioners of team building and OD are huge beneficiaries of this monumental work.” ―Jack Zenger, cofounder and chief executive officer, Zenger-Folkman; coauthor of the best-selling The Extraordinary Leader and Results-Based Leadership Read more

Provides a proven series of skills and techniques that anyone can use to make their relationships thriveHealthy communication is essential in any professional or personal relationship. When the lines of communication are frayed or broken, the resulting drama, unnecessary conflict, and inefficiency often lead to 'dropping the ball'. Better communication yields better results. It's a no-brainer―honest conversations build deeper, more productive relationships. It may seem simple in theory, but healthy communication is one of the most challenging things to master in practice.The Communication Code helps you set up conversations and communication in a way that creates a win-win scenario for everyone involved. In this real-world guide, bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.Written by the team that brought you The 100X Leader, The 5 Voices, and The 5 Gears, this must-have book will help you:Connect and communicate effectively with your team, your family, and your friendsDefine the parameters of a conversation from the outset to avoid any misunderstandingsUnderstand the power dynamics of an interaction to eliminate the fear of honest conversationOffer constructive criticism without offending or disappointing the person on the other sideMaximize your situational awareness and collaborate like a proPrevent communication attacks and restore healthy communication flowThe Communication Code: Unlock Every Relationship, One Conversation at a Time offers a practical, easy-to-implement solution for decreasing or eliminating miscommunication. It is essential reading for anyone wanting to improve the health of their relationships through clear and authentic communication. Read more

National Bestseller!Rethink Your Mindset to Reshape the FutureEvery company needs leaders who can spot and seize on opportunities at a moment’s notice. Every organization needs leaders who can rally teams together around new opportunities. Those who can see important, emerging trends foresee the coming disruption and harness those forces, translate them into actionable insights and motivation to fuel their company’s march into the future rather than ignoring or running or hiding from opportunities. In Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, technologist, strategist, keynote speaker, and award-winning author Brian Solis, Head of Global Innovation at ServiceNow, draws on his experience of leading initiatives that drive innovation and business transformation to deliver the empowering message that this is the time to change the world for the better. And that change starts with you.In this book, you’ll discover why legacy leadership continues to miss the mark and fail to adequately account for change and innovation, causing people to miss the winds of opportunity or threats of disruption until it’s too late. Let this inspire, not frustrate you.Within these pages, you’ll gain access to the tools, insights, and lessons you need to become an unstoppable leader, regardless of your roles. You’ll learn how to: Adapt for a post-industrial, AI-first world Find direction in uncertainty Spot and prioritize emerging trends Develop, spark, and embrace innovative ideas that create new value Learn to thrive in this new and shifting future Mindshift explains how you can make the mental shift to see past industrial-era business-as-usual mindsets, to become the visionary and voice for a future that doesn’t yet exist. Embracing a mindshift opens your potential to new possibilities, breaking the shackles of the status quo, and unlocking alternative, more meaningful destinies.Mindshift is perfect for anyone who knows a better future is possible, and who wants to make an impact, to reshape the modern business landscape, and develop the skills they need to thrive in a perpetual state of uncertainty. Mindshift is a can’t-miss resource for managers, executives, entrepreneurs, and anyone who cares about the future, their destiny, and the role they want to play in shaping tomorrow. Read more

For MBA, engineering master, or senior-level undergraduate courses in supply chain management.A strategic framework for understanding supply chain managementSupply Chain Management introduces high-level strategy and concepts while giving students the practical tools necessary to solve supply chain problems. Using a strategic framework, students are guided through all of the key drivers of supply chain performance, including facilities, inventory, transportation, information, sourcing, and pricing. The 7th Edition, Global Edition, weaves in compelling case study examples to illustrate how good supply chain management offers a competitive advantage and how poor supply chain management can damage an organization’s performance. With this text, students gain a deeper understanding of supply chains and a firm grasp on the practical managerial levers that can improve supply chain performance. Read more

This book compiles the core aspects of procurement marketing in a way which allows an easier translation of relevant theoretical findings into every-day business. A decision orientated approach is presented which starts with a situation analysis and leads you through a heuristic structure to the right combination of procurement tools. We are convinced that the present book will prove to be a valuable tool for your every-day business. Read more

Unlock predictable bottom line growth through tailored data and AI strategies.In The Data & AI Imperative: Designing Strategies for Exponential Growth, celebrated data-driven growth leader, Lillian Pierson, delivers a masterclass in developing custom strategies to harness the full potential of data and AI within your organization. This book offers a clear, actionable roadmap for leveraging your company's data and technology assets to drive significant, reliable growth. With over two decades of experience, Pierson unveils her proprietary STAR framework through which you'll learn to survey, take stock of, and assess your company's current state. Finally, you'll be guided on how to recommend strategies that drive growth via the execution of optimally positioned data- and AI- intensive projects or products that directly improve your business bottom line. From conception to execution, learn to: Identify high-impact opportunities for data or AI interventions within your business.Assess your organization's readiness and data literacy to ensure successful outcomes.Implement practical, effective tactics for overseeing your data-intensive projects, from strategic plans to profitable realities.Develop and deploy AI and data strategies that exceed your business goals.While ideal for executives, managers, and other leaders of data- or AI-intensive companies, The Data & AI Imperative is also invaluable to data and technical professionals who aspire to elevate their impact by turning technical expertise into strategic leadership success. Read more

Unleash innovation potential with creative, serious playBuilding a Better Business Using the LEGO® SERIOUS PLAY® Method delivers a creative approach to enhancing innovation and improving business performance, with the focus on unleashing play. Written by the two original Master Trainers for LEGO SERIOUS PLAY (LSP), the book outlines how LSP can develop teams, people, relationships and business . Based on the merging of play with organizational development, systems thinking and strategy development, LSP can foster improved meetings, faster innovation processes, team growth, and better communication.The belief that everyone intends to "do good" and has the potential to do it is at the heart of LSP. The method nurtures the idea that everyone in an organization can contribute to discussions and outcomes. Building with LEGO bricks is a type of creative play that triggers a different kind of thought process, unleashing imagination and potential that is frequently untapped by the logical mind. The book explains this hands-on, minds-on approach, and discusses the theory as well as the practical implementation of LSP. Topics include:Observation of internal and external interaction dynamicsFostering a free and honest exchange of opinionsSuspending hierarchy for better, more effective communicationFacilitating change by encouraging explorationThe LEGO SERIOUS PLAY method is employed by start-ups and multinational corporations alike to maximize synergy among teams and throughout organizations. For leaders looking to boost effectiveness and see better results, Building a Better Business Using the LEGO® SERIOUS PLAY® Method is a comprehensive introduction to this creative management technique. Read more

There are a lot of books out there on how to be a creative professional. And a lot of schools where you can learn to be a creative professional. But let’s say you find success on your chosen path, and they put you in charge of other creative professionals. Nobody tells you what to do then.Now they do.This book is a step-by-step guide to leading creative teams. You’ll learn what a creative leader’s job is (helping your team be more successful) and what it’s not (telling people what to change about their work). How to have one-to-ones. What a one-to-one is in the first place. How to build creative culture. How to hire the right people. How to give feedback in a way that teams will listen. How to sell work. How to establish your creative vision. And most importantly, how to say thank you.What You Will LearnKeep the lines of communication open in one to onesCreate opportunities for team members to be successfulIdentify and nurture relationships with potential hiresBuild a diverse teamWho This Book is ForPrimarily written for burgeoning leaders in creative fields such as marketing and advertising Read more

Life cycle assessment (LCA) is an established methodology used to quantify the environmental impacts of products, processes and services. Circular economy (CE) thinking is conceptual way of considering the impacts of consuming resources. By taking a closed loop approach, CE provides a framework for influencing behaviours and practices to minimise this impact. Development of the circular economy is a crucial component in the progression towards future sustainability. This book provides a robust systematic approach to the circular economy concept, using the established methodology of LCA. Including chapters on circular economic thinking, the use of LCA as a metric and linking LCA to the wider circular economy, this book utilises case studies to illustrate the approaches to LCA. With contributions from researchers worldwide, Life Cycle Assessment provides a practical, global guide for those who wish to use LCA as a research tool or to inform policy, process, and product improvement. Read more

For introductory business courses.Focus on the practical skills and important developments in businessThe recent events in domestic and global economies are presenting unprecedented challenges, excitement, and disappointments for businesses -- and a need for change in introduction to business courses and texts. Business Essentials captures the widespread significance of these developments and presents their implications on companies today. The 12th Edition includes new real-world examples and research findings, helping students to see how entrepreneurs are putting into practice the concepts that they are learning about, and making this text the most current and relevant one available on the market.Also available with MyLab Intro to BusinessBy combining trusted authors’ content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Note: You are purchasing a standalone product; MyLab Intro to Business does not come packaged with this content. Students, if interested in purchasing this title with MyLab Intro to Business, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.If you would like to purchase boththe physical text and MyLab Intro to Business, search for:0134832272 / 9780134832272 Business Essentials Plus MyLab Intro to Business with Pearson eText -- Access Card Package, 12/ePackage consists of:9780134728391 / 9780134728391 Business Essentials 0134729102 / 9780134729107 MyLab Intro to Business with Pearson eText -- Access Card -- for Business Essentials Read more

The PMBOK9(r) Guide – Fourth Edition continues the tradition of excellence in project management with a standard that is even easier to understand and implement, with improved consistency and greater clarification. Standard language has been incorporated throughout the document to aid reader understanding. New data flow diagrams clarify inputs and outputs for each process. Greater attention has been placed on how Knowledge Areas integrate in the context of Initiating, Planning, Executing, Monitoring & Controlling, and Closing process groups. Two new processes are featured: Identify Stakeholders and Collect Requirements. Read more