In his latest bestseller, Atul Gawande shows what the simple idea of the checklist reveals about the complexity of our lives and how we can deal with it.The modern world has given us stupendous know-how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry—in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge today has exceeded our ability as individuals to properly deliver it to people—consistently, correctly, safely. We train longer, specialize more, use ever-advancing technologies, and still we fail. Atul Gawande makes a compelling argument that we can do better, using the simplest of methods: the checklist. In riveting stories, he reveals what checklists can do, what they can’t, and how they could bring about striking improvements in a variety of fields, from medicine and disaster recovery to professions and businesses of all kinds. And the insights are making a difference. Already, a simple surgical checklist from the World Health Organization designed by following the ideas described here has been adopted in more than twenty countries as a standard for care and has been heralded as “the biggest clinical invention in thirty years” (The Independent). Read more

The New York Times bestselling author of Better and Complications reveals the surprising power of the ordinary checklistWe live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies—neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist. First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to fly aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third. In riveting stories, Gawande takes us from Austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospi-tal infection. He explains how checklists actually work to prompt striking and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from homeland security to investment banking, skyscraper construction, and businesses of all kinds. An intellectual adventure in which lives are lost and saved and one simple idea makes a tremendous difference, The Checklist Manifesto is essential reading for anyone working to get things right. Read more

The New York Times bestselling author of Being Mortal and Complications reveals the surprising power of the ordinary checklistWe live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies—neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist. First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to fly aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third. In riveting stories, Gawande takes us from Austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He explains how checklists actually work to prompt striking and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds. An intellectual adventure in which lives are lost and saved and one simple idea makes a tremendous difference, The Checklist Manifesto is essential reading for anyone working to get things right. Read more

In the spirit of Oliver Sacks Awakenings and the TV series House, Dr. Eric Manheimer's Twelve Patients is a memoir from the medical director of Bellevue Hospital that uses the plights of 12 very different patients - from dignitaries at the nearby UN, to supermax prisoners from Riker's Island, to illegal immigrants, and Wall Street tycoons - to illustrate larger societal issues. Manheimer is not only the medical director of the country's oldest public hospital, but he is also a patient. As the audiobook unfolds, he is diagnosed with cancer and is forced to wrestle with the end of his own life - even as he struggles to save the lives of others. Read more

NEW YORK TIMES BESTSELLER • The award-winning book that inspired an Apple Original series from Apple TV+ • A landmark investigation of patient deaths at a New Orleans hospital ravaged by Hurricane Katrina—and the suspenseful portrayal of the quest for truth and justice—from a Pulitzer Prize–winning physician and reporter“An amazing tale, as inexorable as a Greek tragedy and as gripping as a whodunit.”—Dallas Morning NewsAfter Hurricane Katrina struck and power failed, amid rising floodwaters and heat, exhausted staff at Memorial Medical Center designated certain patients last for rescue. Months later, a doctor and two nurses were arrested and accused of injecting some of those patients with life-ending drugs.Five Days at Memorial, the culmination of six years of reporting by Pulitzer Prize winner Sheri Fink, unspools the mystery, bringing us inside a hospital fighting for its life and into the most charged questions in health care: which patients should be prioritized, and can health care professionals ever be excused for hastening death? Transforming our understanding of human nature in crisis, Five Days at Memorial exposes the hidden dilemmas of end-of-life care and reveals how ill-prepared we are for large-scale disasters—and how we can do better. ONE OF THE TEN BEST BOOKS OF THE YEAR: The New York Times Book Review • ONE OF THE BEST BOOKS OF THE YEAR: Chicago Tribune, Seattle Times, Entertainment Weekly, Christian Science Monitor, Kansas City StarWINNER: National Book Critics Circle Award, J. Anthony Lukas Book Prize, PEN/John Kenneth Galbraith Award, Los Angeles Times Book Prize, Ridenhour Book Prize, American Medical Writers Association Medical Book Award, National Association of Science Writers Science in Society Award Read more

WITH A FOREWORD BY SIDDHARTHA MUKHERJEEA renowned cardiologist and Harvard professor spells out the future digital shift of medicine—and how it will impact the lives not only of patients and health care professionals but of all humans.Future care is virtual care: sensor-aided, digitally enabled, and powered by predictive analytics. Like most facets of modern life, human organs, too, are being digitally monitored. Sensors are well on their way to helping us proactively capture the information needed to predict and prevent disease. Paired with the medical world’s growing emphasis on wellness and prevention, the digital revolution will help us effectively monitor and address the chronic diseases that have been the Achilles’ heel of the health care system to date. This large-scale transition is not only going to reshape the patient-physician relationship but also dramatically change how hospitals and the business of medicine operate.Dr. Singh explores the upswell of virtual care, the evolving role of sensors, and the impact of artificial intelligence in medicine and health care through cutting-edge science, big idea projections, and patient stories. Using anecdotes from his own COVID-19 illness and medical practice, Dr. Singh shows that the success of the digital revolution in medicine is dependent on our ability to understand and adapt to this changing landscape.Future Care provides fascinating insights into how health care can become sensible, affordable, and practical and why everyone needs to become a part of the solution. It is an important and timely contribution to the ongoing and increasingly urgent conversation about medicine, technology, and health care. Read more

An inside look at one of the nation's most famous public hospitals, Cook County, as seen through the eyes of its longtime Director of Intensive Care, Dr. Cory Franklin. Filled with stories of strange medical cases and unforgettable patients culled from a thirty-year career in medicine, Cook County ICU offers readers a peek into the inner workings of a hospital. Author Dr. Cory Franklin, who headed the hospital’s intensive care unit from the 1970s through the 1990s, shares his most unique and bizarre experiences, including the deadly Chicago heat wave of 1995, treating some of the first AIDS patients in the country before the disease was diagnosed, the nurse with rare Munchausen syndrome, the first surviving ricin victim, and the famous professor whose Parkinson’s disease hid the effects of the wrong medication. Surprising, darkly humorous, heartwarming, and sometimes tragic, these stories provide a big-picture look at how the practice of medicine has changed over the years, making it an enjoyable read for patients, doctors, and anyone with an interest in medicine. Read more

In When the City Stopped, Robert Snyder tells the story of COVID-19 in the words of ordinary New Yorkers, illuminating the fear and uncertainty of life in the early weeks and months, as well as the solidarity that sustained the city. New Yorkers were "alone together," separated by the protective measures of social distancing and the fundamental inequalities of life and work in New York City. Through their personal accounts, we see that while many worked from home, others knowingly exposed themselves to the dangers of the pandemic as they drove buses, ran subways, answered 911 calls, tended to the sick, and made and delivered meals. Snyder builds bridges of knowledge and empathy between those who bore dangerous burdens and those who lived in relative safety. The story is told through the words of health care workers, grocery clerks, transit workers, and community activists who recount their experiences in poems, first-person narratives, and interviews. When the City Stopped preserves for future generations what it was like to be in New York when it was at the center of the pandemic. Read more

Here are some facts and figures from AHCA (American Health Care Association) and A Place for Mom:There are little more than 810,000 seniors who currently reside in assisted-living facilities in the USThere are 28,900 active assisted-living facilities operating at a capacity of 80 percent or higher.Almost 50 percent of these facilities are family-owned.Seven out of 10 people will require assisted-living care in their lifetime.The demand is expected to grow by an additional one million beds by 2040.The average cost for a single bedroom in an ALF is $46,500 per month.With these mind-boggling statistics about Baby Boomers affecting everything from health care to vacation planning, it's definitely a good time to enter this market. Experts and data scientists say the real boom won't happen until 2028, but no one's paying attention to their mathematical projections. We see it happening now. We feel their presence.To us, the boom is now!So, if you, the aspiring owner/director of an assisted-living facility, want to enter the senior-living industry, do your homework.Listen to this book and get the facts.I basically lived in two ALFs. The first one entailed taking care of my mother in Fayetteville, NC. I also took care of my husband in a facility located in Atlanta, GA. My blog posts that I wrote about careers related to senior living required interviewing facility directors, chefs, and nurses of some of the area’s five-star facilities.Operating an ALF can be rewarding.The services you provide for people aged 62+ and their families help people live their best lives. You also contribute to the community and society at large by maintaining the health and well-being of a contributing member.I am writing this book because I have lived “both sides of the coin”, so to speak. I have a degree in business management, and I have consulted many small-business owners on how to start, run, and grow their new businesses. But I have experienced an assisted living facility as a patient and caregiver of a patient.To be a good business owner, it’s best to have all the facts from both ways.My story: portrait of a soldier in the women’s army corpsUnderstanding assisted-living facilitiesHistory of assisted-living facilitiesAdvantages of assisted-living facilitiesDisadvantages of assisted-living facilitiesWhat is required by law?The challenges facing ALFsTypes of care for people 62+About Baby BoomersThe demographics of assisted livingChanging the cultural perception of agingTechnology for people 62+Design and architecture of assisted-living facilitiesExercise, fitness, and BoomersSenior-living housing industry and market fluctuationsHow to start an assisted-living facilityObtain the required permits and licensesFederal- and state-mandated governance of assisted-living facilitiesHiring the best medical professionalsChoosing the right candidateMarketing 101How to get happy customersDaily operations of a health-care facilityYou will learn all of this and so much more! If you have ever wanted to help our elderly population and provide amazing and much-needed services to this segment of society, consider starting an assisted-living facility! Read more

NEW YORK TIMES BESTSELLER • The award-winning book that inspired an Apple Original series from Apple TV+ • A landmark investigation of patient deaths at a New Orleans hospital ravaged by Hurricane Katrina—and the suspenseful portrayal of the quest for truth and justice—from a Pulitzer Prize–winning physician and reporter“An amazing tale, as inexorable as a Greek tragedy and as gripping as a whodunit.”—Dallas Morning NewsAfter Hurricane Katrina struck and power failed, amid rising floodwaters and heat, exhausted staff at Memorial Medical Center designated certain patients last for rescue. Months later, a doctor and two nurses were arrested and accused of injecting some of those patients with life-ending drugs.Five Days at Memorial, the culmination of six years of reporting by Pulitzer Prize winner Sheri Fink, unspools the mystery, bringing us inside a hospital fighting for its life and into the most charged questions in health care: which patients should be prioritized, and can health care professionals ever be excused for hastening death? Transforming our understanding of human nature in crisis, Five Days at Memorial exposes the hidden dilemmas of end-of-life care and reveals how ill-prepared we are for large-scale disasters—and how we can do better. ONE OF THE TEN BEST BOOKS OF THE YEAR: The New York Times Book Review • ONE OF THE BEST BOOKS OF THE YEAR: Chicago Tribune, Seattle Times, Entertainment Weekly, Christian Science Monitor, Kansas City StarWINNER: National Book Critics Circle Award, J. Anthony Lukas Book Prize, PEN/John Kenneth Galbraith Award, Los Angeles Times Book Prize, Ridenhour Book Prize, American Medical Writers Association Medical Book Award, National Association of Science Writers Science in Society Award Read more

Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals―both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees.The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 ½ principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community. Read more

Described in the New York Times as “an astonishingly clear ‘user’s manual’ that explains our health care system and the policies that will change it,” The Health Care Handbook, by Drs. Elisabeth Askin and Nathan Moore, offers a practical, neutral, and readable overview of the U.S. health care system in a compact, convenient format. The fully revised third edition provides concise coverage on health care delivery, insurance and economics, policy, and reform—all critical components of the system in which health care professionals work. Written in a conversational and accessible tone, this popular, highly regarded handbook serves as a “one stop shop” for essential facts, systems, concepts, and analysis of the U.S. health care system, providing the tools you need to confidently evaluate current health care policy and controversies.  Provides essential introductory coverage while also offering depth and focus gained through the authors’ experience over three editions of this best-selling handbook  Features framing questions at the start of each chapter to help spur thought and discussion of the topics  Contains a new section that synthesizes how multiple issues throughout the book come together in the example of hospital readmissions reduction policy  Includes more data visualization such as maps and infographics for quick comprehension of complex information  Offers multiple viewpoints and suggested readings so readers can develop their own opinions on key topics  Used as a curricular resource in more than 150 training programs nationwide, including schools of medicine, nursing, physician assistant, pharmacy, physical therapy, occupational therapy, business, sociology, pre-medical, health administration, health law, and health policy; also used for employee training in a variety of organizations within the pharmaceutical, medical device, health care system, health insurance, and health IT fields    Enrich Your eBook Reading Experience  Read directly on your preferred device(s), such as computer, tablet, or smartphone.  Easily convert to audiobook, powering your content with natural language text-to-speech.  Read more

WITH A FOREWORD BY SIDDHARTHA MUKHERJEE A renowned cardiologist and Harvard professor spells out  the future digital shift of medicine — and how it will impact the lives not only of patients and health care professionals but of all humans. Future care is virtual care: sensor-aided, digitally enabled, and powered by predictive analytics. Like most facets of modern life, human organs, too, are being digitally monitored. Sensors are well on their way to helping us proactively capture the information needed to predict and prevent disease. Paired with the medical world’s growing emphasis on wellness and prevention, the digital revolution will help us effectively monitor and address the chronic diseases that have been the Achilles’ heel of the health care system to date. This large-scale transition is not only going to reshape the patient-physician relationship but also dramatically change how hospitals and the business of medicine operate. Dr. Singh explores the upswell of virtual care, the evolving role of sensors, and the impact of artificial intelligence in medicine and health care through cutting-edge science, big idea projections, and patient stories. Using anecdotes from his own COVID-19 illness and medical practice, Dr. Singh shows that the success of the digital revolution in medicine is dependent on our ability to understand and adapt to this changing landscape.  Future Care provides fascinating insights into how health care can become sensible, affordable, and practical and why everyone needs to become a part of the solution. It is an important and timely contribution to the ongoing and increasingly urgent conversation about medicine, technology, and health care.   Read more

The leading textbook of hospital medicine – completely updated to reflect today’s challengesA Doody’s Core Title for 2022! Since its publication in 2012, Principles and Practice of Hospital Medicine, Second Edition has become the field’s premier resource. Comprehensive, authoritative, and practical, this landmark text provides a solid grounding in clinical, organizational, and administrative areas central to the practice of hospital medicine. The Second Edition has been completely updated to reflect the evolving practice responsibilities of hospitalists. Examples include value-based medicine, expanded surgical content, bedside clinical reasoning, and a new segment devoted to rehabilitation and skilled nursing care. This edition also features a more accessible and streamlined full-color design enriched by more than 600 illustrations. Each clinical chapter opens with boxed Key Clinical Questions that are addressed in the text and summarized in hundreds of tables. Case studies demonstrate how to apply this information specifically to the management of hospitalized patients.Representing the expertise of more than two hundred renowned contributors, Principles and Practice of Hospital Medicine, Second Edition is logically divided into six sections:The Specialty of Hospital Medicine and Systems of CareMedical ConsultationRehabilitation and Skilled Nursing CareThe Approach to the Patient at the BedsideDiagnostic Testing and ProceduresClinical Conditions in the Inpatient SettingPrinciples and Practice of Hospital Medicine, Second Edition is essential reading for clinicians who strive to optimize inpatient care and sharpen their leadership skills. Read more

Includes Over 3000 Medical Terms Flashcars and Full Video Course on Revenue Cycle Management & Medical Coding!Join thousands of professionals mastering their healthcare coding skills! TheCPT Mastery Workbook offers a practical, hands-on approach to mastering Current Procedural Terminology (CPT) coding, essential for accurate billing and efficient revenue cycle management.Whether you're a healthcare coder, billing specialist, administrator, or student preparing for certification, this workbook guides you step-by-step through complex coding challenges with real-world scenarios, interactive exercises, and expert insights.What’s Inside?Comprehensive Introduction to CPT Coding: Learn the structure of CPT codes, key categories, and essential guidelines for correct usage in medical documentation.Interactive Exercises & Case Studies: Solve real-world scenarios with coding challenges across various specialties like surgery, radiology, and pathology.Advanced Specialty Coding: Master E/M (Evaluation & Management), anesthesia, diagnostic services, and surgical coding procedures.Error Prevention Strategies: Discover common coding mistakes and how to avoid them through detailed troubleshooting techniques.Revenue Cycle Integration: Understand the critical role of CPT coding in revenue cycle management, from patient registration to denial management.Exclusive Learning Extras:# COMPLETE VIDEO COURSE: Dive deeper into essential topics like CPT coding, billing errors, and revenue cycle processes through a professionally designed video course tailored for medical coding professionals.# 3000 MEDICAL TERMS FLASHCARDS: 2500 Medical Terms covering Surgery, Emergency Medicine, and Anesthesiology.50 Flashcards featuring Real-World Case Studies illustrating medical conditions and treatments for practical application in billing and coding.# EXTRA RESOURCE OF YOUR CHOICE: Select one additional resource to enhance your learning journey:Medical Billing and Coding Study GuideCPC Study GuideICD-10-CM Coding GuideWhy is this resource perfect for you?This workbook combines in-depth theoretical content with practical tools to ensure success in your career. The added extra of a complete video course and digital study materials makes it the ultimate package for anyone serious about mastering medical coding.Transform your expertise and elevate your career—click “BUY NOW” to start your journey toward CPT coding excellence today! Read more

A well-designed and safely-built health care facility is key to the provision of safe and effective care within that structure s walls. Many new health care facilities are being built around the world, and even more health care facilities are being renovated and updated to accommodate modern health care technology and care needs. Just like any construction or renovation project, health care facilities require resources, education, communication, and collaboration throughout the process, which encompasses planning, design, construction, and commissioning. When patient and worker safety are at risk, the stakes for a successful project are even higher. This new 4th edition of Planning, Design, and Construction of Health Care Facilities, developed in partnership with the American Institute of Architects Academy of Architecture for Health (AIA-AAH), is a comprehensive guide for health care organizations around the world looking to build new facilities or update current structures in compliance with Joint Commission, Joint Commission International (JCI), and other recognized standards of health care design excellence. This new edition includes a wealth of information, strategies, tools, case studies, and experiences that will help you to understand core concepts for a successful project.Key Topics: Chapters focused on a specific phase of the project process (planning, design, construction, and commissioning) and how it interacts with the other phases The renovation process resources, education, communication and collaboration Expanded information on process improvement, risk assessment and commissioningKey Features: Project Gallery - highlights projects by domestic and international health care organizations Standards Sidelight- reinforces how Joint Commission and JCI standards relate to key concepts Overreaching Issue - addresses issues relevant throughout the entire project Focus Features covers critical and supplementary related topics, such as designing for safety and reliability, alternate facility delivery models, and moreStandards: Joint Commission and JCI standards related to the planning, design and construction of health care facilities, including Environment of Care (EC), Infection Prevention and Control (IC), and Life Safety (LS) as well as Facility Management and Safety (FMS); Governance, Leadership, and Direction (GLD); and Prevention and Control of Infections (PCI)Setting: Domestic: Ambulatory Health Care, Behavioral Health Care, Critical Access Hospitals, Hospitals, Laboratories, Nursing Care Centers, Office-based Surgery Practices International: Ambulatory Care, Clinical Laboratories, Hospital, Long Term Care, Primary CareKey Audience: Hospital leaders, Facilities managers, Architects, Designers, Construction firms Read more

In the shifting world of contemporary healthcare, future leaders need a firm foundation. For eight editions, The Well-Managed Healthcare Organization has been building students' skills, and this ninth edition once again prepares students to apply evidence-based practices that lead to high performance in healthcare organizations of all types and sizes. Authors Kenneth R. White and John R. Griffith integrate the long-standing clinical and logistical elements of excellent care with contemporary movements, such as establishing a transformational culture; continuous improvement; benchmarking, tracking, and measurement; servant leadership; staff empowerment and retention; and building interprofessional teams. This edition has been thoroughly updated with coverage of pressing new issues, such as: the shift to population health; financial success under risk-based payment; the Medicare Access and CHIP Reauthorization Act of 2015, including updated requirements for meaningful use; diversity, inclusion, and implicit bias; data security; professional autonomy for nurses; data-based approaches to marketing; the use of licensed independent practitioners. Featuring a robust set of instructor resources to enrich classroom learning, as well as in-depth examinations of real-life Baldrige Award–winning organizations, this new edition blends well-established concepts with cutting-edge best practices to introduce students to healthcare excellence in the twenty-first century. Read more

Nearly two decades after it closed, the South Carolina State Hospital continues to hold a palpable mystique in Columbia and throughout the state.Founded in 1821 as the South Carolina Lunatic Asylum, it housed, fed and treated thousands of patients incapable of surviving on their own. The patient population in 1961 eclipsed 6,600, well above its listed capacity of 4,823, despite an operating budget that ranked forty-fifth out of the forty-eight states. By the mid-1990s, the patient population had fallen under 700, and the hospital had become a symbol of captivity, horror and chaos. Author William Buchheit details this history through the words and interviews of those who worked on the iconic campus. Read more

Transitioning into a nursing leadership role has never been more challenging. The health care environment is characterized by volatility, uncertainty, complexity, and ambiguity. The recent crisis with COVID-19 has heightened awareness of the vital need for nurse leaders who can balance the organization's needs with advocacy for staff. Yet, nurses are often promoted into leadership without the tools they need to be successful. Moving from a clinical role to leadership requires a different mindset and new knowledge, skills, and abilities. Both nursing staff and leaders in healthcare organizations have high-performance expectations of nurses who step up to become leaders. Knowing what to do and what not to do in leadership today can be challenging, especially for novices. The author, a nationally known leadership expert, breaks down the nuts and bolts of nursing leadership today. The essential knowledge, skills, and leadership behaviors are discussed using leadership examples. The book includes actionable strategies that can immediately be applied and help you move from feeling overwhelmed to feeling confident. The Nuts and Bolts of Nursing Leadership gives you tools and ideas to become an effective nurse leader, whether you are just beginning the journey or have years of experience. Let it be your toolkit and practical guide to a successful leadership career regardless of your clinical setting. Read more

“Clinicians are good at medicine but not great when it comes to business. They want to treat patients and not worry about the business aspects. So, we need business people to run organizations because clinicians can’t.”If you’ve heard these words and have gotten frustrated, this book is for you! Clinicians can be great healthcare leaders. But they also sometimes lack the formal training and skills to be interoperable with the management and operations of the organizations they work in.This book is designed to teach you, the clinician executive, these skills. Drawn from decades of personal experiences, learnings and mistakes and supplemented with pearls of wisdom from other successful clinical executives, this book will help you master some of these needed skills by spending just one hour a day reading.We firmly believe that the more clinician leaders we have in the business of healthcare, the better healthcare delivery will be. To do this, we need many more educated clinician executives. We can’t wait to get started with you to do just that! Read more